home

Product Galleries

jerseys

nightdresses

possum

Information

about us

information

contact us

go back

 Information

Index
  • Shopping Information

  • Privacy Statement

  • Shipping Information
  • Customs

  • Shipping Cost Table





  • Shopping Information
    All prices are in New Zealand Dollars.
    If you can't find what you are looking for in Faultline Gallery online shop, just drop us a line at gallery@faultline.co.nz and we will respond promptly to your query.

    Top Of Page

    Privacy Statement
    We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.
    Your information
    We collect customer's contact information (such as email address), delivery information (such as physical address) and financial information (such as credit card numbers). This information is used to send orders to our customers, get in touch with the customer when necessary, and to bill the customer for products and services. We do not collect personal information without your knowledge and permission, nor do we resell or distribute any site visitor data, including information that may be collected as a natural by-product of your visit.

    Top Of Page

    Shipping Information
    New Zealand Orders
    We ship by NZ Post within New Zealand. Delivery takes approximately 2-5 working days. Please see below for shipping costs within New Zealand.
    International Orders
    For International orders we ship using International Air Post. Delivery times for international orders vary from 5 days to 4 weeks depending on the destination selected. Please also note delivery times are targets only. Dutiable items and items retained by Customs may take longer. International shipping charges vary by destination (see below for international shipping costs). If you choose the option we will email the shipping charges to you for your acceptance before we ship your order).
    Customs Requirements
    We are required to attach customs documentation to all international packages including a description of the goods and stating their cost. Customs or import duties may be levied once the package reaches your country. These additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You may want to contact your local customs office for further information.

    Top Of Page



    Postage and Handling (approximate)
    Destination \ Order type Jerseys Jewellery Night dresses
    Australia & South Pacific NZ$7.50 NZ$9.00 NZ$10.00
    Asia & North America NZ$15.00 NZ$10.00 NZ$15.00
    Europe NZ$15.00 NZ$15.00 NZ$10.00
    Rest of World NZ$15.00 NZ$20.00 NZ$20.00
     
    New Zealand (North Island) NZ$10.00 NZ$7.50 NZ$7.50
    New Zealand (South Island) NZ$7.50 NZ$7.50 NZ$7.50
    New Zealand (Christchurch area) NZ$6.00 NZ$6.00 NZ$6.00


    If value of goods are over $250 add $10 for insurance



    Top Of Page

     Faultline Gallery, 54 Rue Lavaud, Akaroa, New Zealand. Ph +64 3 304 7774.